Get in Touch With Us
Have questions about LedgerLink Pro? We'd love to hear from you. Our support team is here to help with any inquiries, feedback, or partnership opportunities.
Contact Information
Reach out to us through any of the methods below. We respond to all inquiries within 24 business hours.
⏱️ Response Time Commitment: We aim to respond to all emails within 24 business hours. For urgent technical issues, please mark your subject line as "URGENT" and we'll prioritize your request.
Support Categories
Technical Support
Q: The app crashes when I try to add an expense. What should I do?
Clear your app cache, ensure you're on the latest version, and try again. If the issue persists, email support@ledgerlinkpro.com with your device details and app version.
Account & Security
Q: How do I reset my password?
Visit the login page and click "Forgot Password." Enter your registered email, and you'll receive a reset link within 5 minutes.
Q: Is my financial data secure?
Yes. All data is encrypted using bank-level HTTPS/SSL security. We never sell or share your data. See our
Privacy Policy for complete details.
Feature Requests & Feedback
Q: Can I request a new feature?
Absolutely! We love hearing user ideas. Submit feature requests through the contact form above or email support@ledgerlinkpro.com. Your feedback directly shapes our product roadmap.
Partnership & Business Inquiries
Q: Are you open to partnerships?
Yes! We explore partnerships with financial advisors, educational institutions, and complementary fintech products. Email your inquiry to support@ledgerlinkpro.com with "PARTNERSHIP" in the subject line.
Privacy & Data Protection
We take your privacy seriously. All communications through this contact form are encrypted and secure. For details on how we handle your data, please refer to our Privacy Policy and Terms of Service.
Frequently Asked Questions
How long does it take to get a response?
We aim to respond within 24 business hours. Simpler questions often get responses within 2-4 hours during business days.
What languages does your support team speak?
Currently, our support team communicates in English and Hindi. We're expanding language support soon.
Do you have social media accounts?
Yes! Follow us on
Twitter and
LinkedIn for product updates and financial tips.
Can I schedule a demo or consultation?
For enterprise clients or bulk inquiries, mention "DEMO REQUEST" in your email. We'll schedule a video call to showcase LedgerLink Pro's features.
How do I report a security vulnerability?
For security concerns, please email security@ledgerlinkpro.com (mark email confidential). Do not post security issues publicly.