Find answers to common questions about LedgerLink Pro, features, account management, and personal finance.
Yes, LedgerLink Pro is 100% free. We offer all core features including expense tracking, budgeting, loan management, and financial calculators at no cost. Our mission is to make personal finance tools accessible to every Indian family.
LedgerLink Pro is available as a mobile app (iOS and Android) and a web app. Download from your device's app store or visit ledgerlinkpro.com to access the web version. All versions sync seamlessly.
Yes, you'll need to create an account using your email address or by signing in with your Google or Apple account. This allows you to sync data across devices and recover your information if you switch phones.
Yes! LedgerLink Pro works offline. All your transactions are saved locally and automatically sync when you reconnect to the internet. This is perfect for tracking expenses on the go.
After creating an account, simply tap "Add Expense" and enter the amount, category, date, and payment method. Most users can add an expense in under 10 seconds. You can also add receipt photos or attach invoices for reference.
LedgerLink Pro includes 12 default categories: Food & Groceries, Transportation, Utilities, Healthcare, Education, Entertainment, Shopping, Household (Rent/EMI), Insurance, Investments, and Miscellaneous. You can also create custom categories matching your spending patterns.
Yes! You can set monthly budget limits for each category. LedgerLink Pro sends you alerts when you're approaching 80% of your budget, helping you stay on track. Historical data helps you set realistic budgets.
LedgerLink Pro includes: EMI Calculator (for loans), SIP Calculator (for investments), GST Calculator (for businesses), Compound Interest Calculator, and more. All calculators work offline and use current interest rates.
You can enter your loan details (amount, interest rate, tenure) and LedgerLink Pro calculates your monthly EMI. Track multiple loans simultaneously. The app shows your amortization schedule and can calculate prepayment benefits.
Yes, LedgerLink Pro includes Family Sharing. Create a family group and invite members using their email. Family members can view shared expenses, contribute transactions, and collaborate on budgets—with permission levels you control.
The Financial Health Score rates your financial wellness across five pillars: Income, Savings Rate, Debt Management, Expense Control, and Investment Status. Track your score monthly and improve each pillar for overall financial fitness.
Yes, you can generate detailed expense reports by category, date range, or payment method. Export reports as PDF or CSV for analysis or tax documentation. Charts and graphs visualize your spending patterns.
Yes, your data is completely secure. We use bank-level HTTPS/SSL encryption for all data transmission. Data is stored on secure servers with restricted access. We implement industry-standard security practices and regular security audits.
No, we never sell your personal or financial data. Period. Your data is yours alone. We may use anonymized, aggregated data for analytics and app improvement, but never in a way that identifies you. See our Privacy Policy for complete details.
Your password is encrypted using industry-standard algorithms (bcrypt). LedgerLink Pro never stores or transmits your password in plain text. We recommend using a strong, unique password and enabling biometric login (fingerprint/face recognition).
Yes, we recommend enabling two-factor authentication (2FA) for additional security. You can verify logins via SMS OTP or authenticator apps. This prevents unauthorized access even if someone knows your password.
Your data is safe because it's synced to your account. Simply log in on a new device and all your data appears. You can remotely revoke access to your old device. Change your password immediately if your phone is lost.
While we take every precaution, if a breach occurs, we'll notify all affected users within 24 hours with details and recommended actions. We have incident response protocols and cyber insurance. Monitor our security page for updates.
Yes, LedgerLink Pro complies with GDPR, RBI financial data protection guidelines, and Indian data privacy laws. We process data only with user consent and provide data export/deletion options upon request.
On the login screen, tap "Forgot Password." Enter your registered email address and you'll receive a password reset link within 5 minutes. Click the link and create a new password. If you don't receive the email, check your spam folder.
Yes, go to Settings → Account → Email Address. Enter a new email, verify the OTP sent to your current email, and confirm. Your new email becomes active immediately.
To delete your account, go to Settings → Delete Account. Review the consequences (all data will be permanently deleted), confirm your request, and your account will be deleted within 24 hours. Deleted data cannot be recovered.
Yes, you can export all your data as CSV or JSON files. Go to Settings → Data Hub → Export. This is useful for backup, analysis in Excel, or migrating to other apps. Exports are encrypted for privacy.
LedgerLink Pro automatically backs up your data to our secure servers whenever you make changes. Cloud sync is enabled by default. You can also manually export data anytime from Settings → Data Hub.
Each email address can have one account. If you want multiple accounts for different purposes (personal, business), use different email addresses. You can switch between accounts easily.
EMI (Equated Monthly Instalment) is the fixed amount you pay monthly on a loan. It includes both principal repayment and interest. The formula is: EMI = [P × R × (1+R)^N] / [(1+R)^N - 1]. Use our EMI calculator for instant results. Read our EMI guide for detailed explanation.
Our Financial Health Score ranges from 0-100. A score above 60 indicates good financial health. Scores above 75 are excellent. We provide personalized recommendations to improve each pillar of your score.
A common guideline is 50/30/20: 50% for needs (rent, groceries), 30% for wants (entertainment), and 20% for savings and debt repayment. LedgerLink Pro helps you track this ratio. Read our budgeting tips for more guidance.
Save 3-6 months of living expenses in an easily accessible account. For example, if you spend ₹50,000 monthly, keep ₹1,50,000-₹3,00,000 in an emergency fund. Read our emergency fund guide.
If your debt has high interest (18%+ credit card), prioritize repayment. Build a small emergency fund first (₹50,000), then attack debt aggressively. Once high-interest debt is cleared, focus on savings and investments.
Systematic Investment Plans (SIPs) in mutual funds are ideal. Split: 60% equity mutual funds (growth) + 30% balanced funds (safety) + 10% PPF (stability). Read our mutual fund guide.
Inflation (typically 5-6% in India) erodes purchasing power. If you keep money in a 3% savings account, you're effectively losing 2-3% annually. Invest in instruments returning 7-10%+ to outpace inflation.
Try these steps: 1) Clear app cache (Settings → Apps → LedgerLink Pro → Storage → Clear Cache), 2) Ensure you're on the latest app version, 3) Restart your phone. If the issue persists, email support@ledgerlinkpro.com with your device model and app version.
Ensure both devices are connected to the internet and you're logged into the same account. Go to Settings → Cloud Sync and toggle it on. If still not working, try logging out and back in. Contact support if sync fails.
If you have over 10,000 transactions, the app may slow down. Archive old transactions (Settings → Archive) to improve performance. Also free up phone storage space and close background apps.
LedgerLink Pro can import CSV files from other apps. Go to Settings → Data Hub → Import and select your CSV file. Ensure the CSV format matches our template. Contact support for custom import assistance.
Report bugs through Settings → Help → Report Bug, or email support@ledgerlinkpro.com with: 1) Description of the issue, 2) Steps to reproduce it, 3) Your device/OS version, 4) Screenshot if possible. We prioritize bug fixes.
Email: support@ledgerlinkpro.com (response within 24 hours). Or use the contact form. Mark subject as "URGENT" for immediate response needed.
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Contact our support team or visit our contact page for personalized assistance.
Email: support@ledgerlinkpro.com